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Privacy Policy

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Paula & Chlo Privacy Notice

This Privacy Policy was last updated on March 05, 2015


We at Paula & Chlo respect the privacy of our online visitors.  We collect information about your purchases from our site to help us personalize and continually improve your shopping experience. We use that information to communicate with you about our services, contest, sales, promotions, and to manage our website services.
By using our website you are agreeing to the terms of our Privacy Policy.  This Privacy Policy is also part of our website.  The Terms and Conditions govern your use of the website maintained and operated by Paula & Chlo LLC.  Your information will only be used as stated in this Privacy Policy.  We do NOT share your information!

What We Collect

We may collect the following information:

 

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

When you visit our website, it may automatically recognize the following non-personally identifiable information:  (i) the IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser.  This traffic data is anonymous information that does not personally identify you, but is helpful for marketing purposes and for improving your experience on the website.

What We Do With The Information We Gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
When you register with us or sign-up, we will send you emails and newsletters related to our website products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  These emails may come from third parties.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Notwithstanding anything else in this privacy policy, Paula & Chlo LLC may release information when Paula & Chlo believe that such release is reasonably necessary to (1) comply with law, (2) enforce or apply terms of any of agreement between you and Paula & Chlo LLC including but not limited to this Privacy Policy or our website terms of use, or (3) protect the rights, property or safety of Paula & Chlo LLC, other users, or others.

Do Not Track Notice

We may use automatic data collection technology to record other information that identifies your device and tracks your behavior on the website. We may automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request, as well as pages you have visited of our partner and affiliate websites and the products you were interested in on that site.  At the current time, we do not comply with Do Not Track settings on your browser and the website will not treat you differently if we receive Do Not Track signals from your browser.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website has been certified by COMODO. When you enter your personal information on our site, we use technology which encrypts order information to protect your personal information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the bottom of the Paula & Chlo page and you will see our active COMODO authentic and secure logo, active in real time. Also on the payment page you will see a green key in the upper left corner of the browser.  When the letters “http” in the URL become “https,” you are then in a secure area. We are also monitored by McAfee to further insure your protection. If at any time you feel you would rather place your order on the phone, please feel free to us call us at 1-888-980-8989.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third-Party Service Providers

We do employ or sub contract with other companies and individuals to perform functions on our behalf, including delivering packages (USPS & UPS), analyzing data, providing marketing assistance, providing search results and links, advertising, data processing, software development, web hosting, legal, accounting and other professional services such as payment processing. They (companies or individuals) have a limited amount of information and we do not provide any personally identifiable customer information to them, except information for them to perform their functions or to provide services.

Warnings

You will never receive an email that looks like Paula & Chlo are asking for your personal information. If you do, it is not us! Do not respond to that email! We will never request your credit card information or other personal information via email.
Please keep in mind that whenever you voluntarily disclose personal information in an unsecure environment online including but not limited to our website (for example on message boards, through email, or in chat areas), that information may be publicly available.  It is not private and can be collected and used by other parties which may result in unsolicited messages or other communications with you. Paula & Chlo LLC does not guarantee the security of any information you post.

Opting-Out

You may opt-out of our marketing emails or newsletters at any time. If you do not wish to receive e-mail or other correspondence related to Paula & Chlo LLC or other parties' marketing, promotions, products or services, you should indicate your said preference when you sign up at the website. You may change the information you provide by accessing your account or by sending Paula & Chlo LLC an email at the address indicated below.

Legal Purchase Age is 18

If you are under the age of eighteen (18), you may use Paula & Chlo only with the involvement and consent of a parent or guardian who understands and agrees with our Privacy Policy and our Terms and Conditions before registering or purchasing products from Paula & Chlo.  No one under the age of thirteen (13) may use our website and we abide by the requirements of the Children's Online Privacy Protection Act (COPPA) and other relevant laws.  The website does not target and is not intended for children under the age of 13, and we will not knowingly collect personal information from them.  If we discover personal data from a child we will eliminate that data.

External Linking Policy

It is possible that the Paula and Chlo website may contain external links that are not controlled by the company. In that case, the company does not take any responsibility for the linked website and neither does external linking mean affiliation towards the linked website. The sole purpose of external links is to provide information to the Paula and Chlo website users.

Paula & Chlo LLC's Rights To Change

Paula & Chlo LLC may change this privacy policy or any aspect of it by publicly posting such changes on our website.  We may not provide any individual notice to you, but if you use the website after such change is posted you will be deemed to have accepted these changes.

ADDRESS:

Paula & Chlo LLC

29193 Northwestern Hwy.

Suite 596

Southfield, Michigan 48034

 

Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@paulaandchlo.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be charged. If you would like a copy of the information held on you please write to info@paulaandchlo.com . If you believe that any of your information we are holding is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any incorrect information.