Contact Us
Contact Our Boutique Concierge
Personal Service | Artisan Expertise | Human Connection
Paula & Chlo is an online boutique based in Southfield, Michigan. Whether you need product information, styling assistance, help with an order or assistance using our website, our Boutique Concierge is here to help.
Ways to Contact Us
By Phone
For product information, styling assistance, order questions or help placing an order:
Phone: 1-248-865-7789
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding federal holidays
By Email
For general inquiries, order questions, return requests, shipping questions or accessibility assistance:
Email: info@paulaandchlo.com
Please include your order number when contacting us about an existing order.
By Mail
Paula & Chlo LLC
29476 Northwestern Hwy, Suite 596
Southfield, Michigan 48034
United States
Before sending a return, please review our Returns, Refunds & Exchanges Policy and follow the applicable return instructions.
Digital Accessibility Assistance
Paula & Chlo LLC is committed to digital inclusion and continues working to improve the accessibility of our website and online services.
If you experience difficulty accessing or understanding information, using a website feature or completing a transaction, please contact our Boutique Concierge. We are here to help and will work with you in good faith to understand the difficulty and determine an appropriate way to provide the requested information or assistance.
Phone: 1-248-865-7789, Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding federal holidays
Email: info@paulaandchlo.com
You do not need to identify a disability or provide medical information to request assistance.
Additional information about our ongoing accessibility efforts and available assistance is provided in our Accessibility Statement.
Send Us a Message
Please use the contact form below to send us a question or request.
If your message concerns an existing order, please include your order number so we can locate the order and assist you.
Page Date
Last Updated: September 1, 2026