Very versatile!
Customer Reviews
Overall rating: 4.8 / 5 from 57 reviews.
Beautifully packaged and arrived quickly.
Love my topper. It is perfect to wear when all cashmere might be too warm.. Love working with Randy and Paula! Highly recommend Psula and Chlo and the cotton cashmere topper
Trade Wind Cashmere Blend Dress Topper Poncho
Store owner replied: That is so nice! Thank you Laura!! We appreciate you!!
I love the merchandise and love working with Randy and Paula. I highly recommend Paula and Chlo
Love these wraps, just wish they were wide enough to hit lower on the body. Ideally for me, it would hit a little below the waist on the shorter side and a little below the hip on the long side (I wear it asymmetrically).
I bought it in Abyss, a gorgeous deep navy color. Love the shorter length.
Beautiful! Arrived in a lovely package and a nice surprise treat! Perfect color.
Perfect for my sleeveless dress!
I love shopping with Randy and Paula. They are so helpful and their merchandise and special packaging are fantastic!
Jam --- what a gorgeous color!
Perfect shade of green for the holidays and winter!
Red for the holidays! Right thru Valentine's Day, and even Fourth of July! 🎉
I love the versatility of this piece! The material is soft and a gorgeous color. Shipping time was quick, and it came beautifully packaged.
I would buy every color if I could ! These drape beautifully and stay in great shape after washing
Trade Wind Cashmere Blend Dress Topper Poncho
Store owner replied: So glad you love your topper!!! Thanks for letting us know!!
This was a birthday gift for my future DIL and she loved it. I was very impressed with the packaging, a lot of thought went into the presentation.
Trade Wind Cashmere Blend Dress Topper Poncho
Store owner replied: Eileen, Thanks so much for letting us know!! So glad you're pleased, and we hope your daughter-in-law loved it!
love the feel and the different looks I can achieve from wearing it. Would recommend it to anyone.
My friend was thrilled with her birthday present. It was perfect !!
Sent this poncho to my sister in law as a birthday gift. She said “it is beautiful. I LOVE IT!
Overall a very positive experience! The color I chose was backordered. I was contacted with an update that it would not come in for an extra month, and a recommendation for another color, which I agreed to try. It arrived quickly and was beautifully packaged (even though it wasn’t a gift!). My only regret is that it’s a little smaller/shorter than I expected. That said, it will be enough coverage for a summer evening. Also, I would note that the cashmere content is minimal, but it still has a soft feel.
The fabric is quality...and the color is vibrant!
This was exactly what I’ve been looking for! I am so impressed with the quality. The packaging was so lovely! I felt like I was receiving a gift. What a great company! Looking forward to future purchases.
I have several colors love these toppers! It's my go to wrap!
Good communication came right as promised
EXCELLENT ALL THE WAY FROM START TO FINISH.
This was a gift for a friend in New York. She called me as soon as it was received to thank me. She said it is beautiful and she loves it.
Everything looked nice. Elegant packaging.
The photo shows much more coverage in front than the actual item. In other words the item is smaller than what the photo depicts.
Love the style & color!
The quality seems good and the color is exactly what I was looking for. I really enjoyed the way the topper was wrapped - like it was a special gift just for me!
Trade Wind Cashmere Blend Dress Topper Poncho
Store owner replied: And you deserve it!! Thank you for shopping with us!!
I would like to return this item. What are your return policies?
Trade Wind Cashmere Blend Dress Topper Poncho
Store owner replied: Hi Patricia, Thank you for reaching out. We're sorry to hear that the cotton-cashmere topper didn’t work out. After our conversation, we understand that you were looking for something a little more substantial and the 100% cashmere topper is a better match for you. As promised, we’re sending you a return label to make returning the item easy. Thank you for shopping with us. We appreciate your feedback,
Loved the texture and color! The personal touch and speedy delivery was fantastic!
Paula & Chlo never disappoint. Beautiful merchandise, beautifully packaged and delivered timely. The trifecta of outstanding customer service.
Never arriced. It was for my wedding. Very disappointing and still don’t know where it is.
Trade Wind Cashmere Blend Dress Topper Poncho
Store owner replied: Dear Sangita, We’re very sorry to hear about your experience and appreciate you bringing this to our attention. After carefully reviewing your order, I’d like to clarify what happened on our end. Your order was received on July 19, 2024, and we promptly shipped it out the same day, using 2-day air as requested. Unfortunately, the package was returned to us by UPS. It was not deliverable due to an incorrect address. We made several attempts to reach you via phone and email to obtain the correct address so we could resend the topper as quickly as possible. However, we didn’t receive a response until August 6th, when you requested to cancel the order. Your refund has been processed - including the expedited shipping cost, which is typically non-refundable, but we made an exception as a courtesy to you. We’re truly sorry that your topper didn’t arrive in time for your wedding. We understand how important this was to you, and we deeply regret the inconvenience. Unfortunately, we can only send items to the address provided during the checkout process. Again, we sincerely apologize for your experience and hope you’ll give us another chance to serve you in the future. Best regards, Paula
perfection
The topper is a birthday give and is absolutely gorgeous! And, the color options are unbelievable. I'm going to order more for others and other occasions. I do want to point out that UPS delivered my original package to my neighbor. There was a good deal of confusion about this. However, Paula and Chlo were so easy and friendly to work with about a problem that wasn't really their problem. Their customer service and sense of humor really made for an enjoyable experience, even in light of the birthday gift delay. They provide the kind of customer service that should exist more often. I'll be back. And, many thanks to you, Randy. All the best...denise from CA
A truly lovely piece
I bought my first topper from Paula & Chlo in 2015. Then my mother saw mine and wanted one. Well, three. Between us we had six. A few years went by when mine disappeared in my closet. I recently rediscovered them and find that they're the perfect item to where when I need just a little bit of warmth. Plus they're so cute and versatile. I ended up returning Wave -- in person, it wasn't the right color. A lot of emails went back and forth with the company, trying to figure out the right color for my blouse. I have to say, customer service couldn't be better. They've been so helpful. Honestly, I've been a bit of a pain in the rear, trying to find the perfect color. They've been terrific. So 5 stars for the style and customer service. I'm still hoping for the perfect shade.
Beautiful poncho!
Love love love
Love this Brand! The best I have ever owned!
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