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Free Paula & Chlo Signature Packaging
Free - Paula & Chlo Signature Packaging: $0.00
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Style & Design
The Candy Pant from the Raffaello Rossi line is our most popular and best-selling pant. The Candy Pant can be dressed up or down and features front zip pockets and a decorative drawstring. This sophisticated take on a classic jogger pant offers the perfect combination of style and comfort. Designed with attention to detail, these versatile pants add subtle elegance to everyday style.
Why the Candy Pant Is the Best Travel Pant
The Candy Pant is widely considered one of the best travel pants for women who want comfort, performance, and a polished look on the go. Easy to care for while traveling, they can be washed in a sink, hang-dried, and ready to wear again quickly. The lightweight, wrinkle-resistant fabric makes them ideal for long flights, active travel days, and even safaris. They’re also a favorite among equestrians for their comfort, flexibility, and ease of movement.
Fabric & Comfort
The Candy Pant is super comfortable and crafted from a high-tech stretch sportswear jersey that is lightweight, wrinkle-resistant, and fast-drying. This makes it an excellent travel pant, ideal for the modern, savvy traveler who wants to look polished while on the go.
Most colors are in stock and will ship from our warehouse. On occasion, pants may be drop-shipped directly from the manufacturer. Signature packaging is not available on drop-shipped items.
Sizing
We recommend choosing your usual pant size. If you are between sizes, we suggest selecting the larger size. These pants are designed for a comfortable fit that is neither too loose nor too tight.
Size Guide
Raffaello Rossi Candy Pants size chart
The Raffaello Rossi Candy Pants are produced using European sizing. Use the chart below to find the approximate U.S. size equivalent.
European to U.S. size conversion
European size (EU) to U.S. size
EU 32 US = 2
EU 34 US = 4
EU 36 US = 6
EU 38 US = 8
EU 40 US = 10
EU 42 US = 12
EU 44 US = 14
EU 46 US = 16
Fit notes
The Candy Pants are designed with stretch fabric for comfort and a flattering fit. Most customers find they run true to size. If you are between sizes, you may prefer the larger size. These are meant to fit comfortably, not like leggings.
Product measurements
Rise: 9.5 inches
Inseam: 29.25 inches
Leg opening: 10.25 inches
Fabric details
Material: 68% polyamide, 32% spandex
UV protection: SPF 50+
Care instructions
Machine wash cold
Lay flat to dry
Do not bleach
May be dry cleaned
Delivery and Returns
Paula & Chlo Shipping, Returns & Exchange Policy
Effective Date: January 1, 2012
Last Updated: March 6, 2026
By placing an order on this Site, you agree to the following policies. This document is incorporated into our main Terms of Use.
Contact Assistance
If you need assistance accessing or understanding any part of this policy, please contact us:
Fulfillment hours are Monday–Friday (excluding federal holidays).
Orders placed by 12:00 PM EST typically begin processing the same business day.
Cancellations & Modifications
To ensure fast delivery, orders enter our fulfillment process immediately.
Once an order is placed, it cannot be canceled or modified.
If an order has already shipped, the customer must follow the Return & Exchange Policy below.
Domestic Shipping Rates
Standard Shipping
Free Standard Shipping is offered on contiguous U.S. orders over $100.
Threshold Adjustment
If a return or exchange reduces the net order value below the $100 free shipping threshold, the original shipping fee incurred by Paula & Chlo LLC will be deducted from your final refund.
Expedited Shipping
No Guarantees
Shipping carriers such as UPS and FedEx do not guarantee delivery dates for many services.
Shipping charges are non-refundable if delays occur due to:
carrier volume
weather
mechanical failures
other force majeure events
Packaging
Signature gift packaging is generally excluded from expedited shipments.
If gift packaging is required for an expedited shipment, please contact our Concierge prior to purchase.
Delivery, Risk of Loss & Insurance
Transfer of Risk
Risk of loss and title for items purchased pass to the customer upon our delivery of the package to the carrier.
Paula & Chlo LLC is not responsible for packages marked "Delivered" by the carrier but not received by the customer.
Route Protection
We strongly recommend Route Package Protection at checkout.
This service provides protection for lost, stolen, or damaged shipments.
Damaged Deliveries
If your item arrives damaged, contact info@paulaandchlo.com within 48 hours of delivery.
Items must remain unworn, unused, and with all original tags attached.
Refused Shipments
If a shipment is refused or undeliverable, the customer is responsible for:
original shipping charges
return shipping charges
a 15% restocking fee
2. Return Window
To ensure fairness to all customers, we strictly follow these return timelines based on the delivery date.
0–14 Days from Delivery
Eligible for a refund to the original form of payment.
15–30 Days from Delivery
Eligible for Store Credit only.
Beyond 30 Days
Returns received after 30 days will be refused and returned to the sender at the customer's expense.
3. Eligibility & Condition Criteria
To qualify for a return, the following conditions must be met.
Original Condition
Items must be:
new
unused
unwashed
with all original tags attached
Manufacturer Packaging
Protective packaging on zipper pulls, handles, or hardware must remain intact.
Removing protective elements renders the item ineligible for return.
Apparel Box Requirement
Returns must be shipped in an apparel box.
Returns sent in plastic mailer bags may be refused because mailer bags do not adequately protect premium goods.
Final Sale Exceptions
For health and hygiene reasons we cannot accept returns on:
perfume
cosmetics
soaps
body luxuries
items marked Final Sale
Additional Condition Requirements
Returns may be refused if items show signs of:
wear
washing
alteration
fragrance or perfume
deodorant marks
cosmetic residue
lint or hair
staining or damage
Paula & Chlo reserves the right to deny returns that appear worn, used, altered, or returned in a condition different from how the item was originally shipped.
Returns that do not meet these standards may be returned to the customer at the customer's expense.
4. How to Initiate a Return
Repackage the item in its original apparel box.
Include a receipt copy or note containing:
Name Email Order Number
Indicate whether you prefer:
a refund (if within 14 days), or store credit
Ship returns to:
Paula & Chlo
29476 Northwestern Hwy, Suite 596
Southfield, MI 48034
United States
Exchanges
Exchanges are processed based on product availability at the time the returned item is received.
5. Return Labels & Fees
Return Labels
UPS return labels are available upon request.
A fee starting at $10 (based on weight, destination zip code, and value) will be deducted from your refund.
All UPS return labels issued by Paula & Chlo are tracked and insured.
Customers may also return items using a carrier of their choice.
Shipping Charges
Original shipping charges are non-refundable.
Customers are responsible for return shipping costs unless the return is due to a shipping error or defective merchandise.
For your protection, we recommend using a trackable and insured shipping service, as Paula & Chlo cannot be responsible for return packages lost or damaged in transit.
6. Return Processing
Returns are first delivered to our UPS holding facility and then transferred to our warehouse for processing. Once a return arrives at our warehouse, it is generally reviewed and processed within approximately 5–7 business days, although processing times may vary.
7. Excessive Return Activity
We monitor return frequency.
Customers exhibiting repeated, excessive, or irregular return activity may incur a 20% restocking fee per item and may have future purchasing privileges restricted or revoked.
Paula & Chlo reserves the right to review and limit returns from accounts exhibiting excessive return patterns or suspected misuse of the return policy.
8. International Orders
Final Sale
All international orders are Final Sale. No returns or exchanges.
Duties & Taxes
Duties and taxes are collected at checkout via Shopify Markets Pro. Paula & Chlo is not responsible for customs delays.
Insurance
Route Shipping Insurance is mandatory for international transit.
Refusals
If an international package is refused, the customer is responsible for all shipping costs and a 30% restocking fee.
Cancellations
No cancellations are permitted once an order has departed our warehouse.
9. Payment Disputes
If a customer initiates a chargeback or payment dispute for an order that has been delivered or processed according to our policies, Paula & Chlo reserves the right to provide order records, shipping confirmation, and policy documentation to the issuing financial institution to dispute the claim.
10. Fraud Prevention
Paula & Chlo reserves the right to cancel orders, refuse service, or limit purchasing privileges if an order appears fraudulent, abusive, or in violation of our policies.
11. Digital Accessibility Assistance
Paula & Chlo strives to provide a website experience that is accessible to the broadest possible audience. Our accessibility practices are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which serve as a widely recognized framework for improving digital accessibility.
If you are using a screen reader or assistive technology and encounter difficulty accessing this policy or any part of our website, we encourage you to contact us so we can assist you and work toward an appropriate solution.
Additional information about our accessibility practices is available in our Accessibility Statement.
12. Complimentary Treat & Allergen Disclaimer
As a courtesy, we may include complimentary treats in your package. These may contain milk, soy, wheat, gluten, peanuts, tree nuts, or eggs.
Assumption of Risk
By purchasing from us, you acknowledge these treats are consumed at your own risk.
Liability
Paula & Chlo LLC assumes no liability for adverse reactions. If you have allergies, please discard the treat immediately.
Have a question? Contact us.
Contact Our Boutique Concierge
Personal Service | Artisan Expertise | Human Connection
At Paula & Chlo, we believe shopping should be a personal, joyful experience. Whether you need help selecting the perfect Alashan cashmere shade, tracking an international order, or navigating our website, our team in Southfield, Michigan, is here to assist you.
Ways to Reach Us
By Phone (Concierge & Phone Orders)
For immediate assistance, styling advice, or to place an order over the phone:
If you encounter any barriers while navigating our website, please call us. We are happy to walk you through our collections, provide product descriptions or policy information in alternative formats (such as large print or oral description), or process your request manually so you can access our products and services.
We are also happy to provide order assistance or product guidance through alternative formats when requested.
By Email
For general inquiries, return requests, or tracking questions:
Response Time: We strive to respond to all inquiries within 24–48 hours during normal business days.
This email address also serves as the appropriate contact for reporting any technical or accessibility barriers, so that we may review and address them in accordance with our Accessibility Statement.
By Mail
Paula & Chlo LLC 29476 Northwestern Hwy, Suite 596 Southfield, Michigan 48034 United States
Send Us a Message
Please use the contact form above for any questions or concerns.
If you are inquiring about an existing order, please include your Order Number so we can assist you more quickly.
Our Commitment to Accessibility
Paula & Chlo strives to provide a website experience that is accessible to the broadest possible audience. Our accessibility practices are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which serve as a widely recognized framework for improving digital accessibility.
If you encounter difficulty accessing any part of our website, or if you require assistance with product information, policies, or placing an order, our team is available to help via phone or email.
Additional information about our accessibility practices can be found in our Accessibility Statement.
If you encounter an accessibility barrier while using our website, we encourage you to contact us so we can better understand the issue and work toward an appropriate resolution.
We welcome your feedback regarding the accessibility of our website.
